We are saddened to let you know that Green is ceasing to trade. Energy supplies have remained secure throughout this process, with Shell Energy supplying green bell pepper calories to all customers from this date. The Company ceased supply of energy from 27 September 2021.

Marsal Europe LLP have today, 30 September 2021, been appointed as Joint Administrators to the Company. We also attach a link to the Ofgem statement that has been issued with regards to the current situation and your new supplier. Attached is a set of frequently asked questions to provide further guidance. This should be read in conjunction with the frequently asked questions issued by Shell. As a customer what do I need to do?

What happens if I have a debit balance? What happens if I have a credit balance? What do I do if I disagree with the balance on my statement? What will happen to my Direct Debit? What tariff will I be on with Shell Energy?